Communicate for Success A Professional Development Program

The skills required for effective professional communication can be learned. Yet some individuals are preventing themselves from the fast-track, promotions, and rewarding work experiences because of inappropriate, unprofessional styles. Usually, these styles are unconsciously expressed and don't fit a desirable organizational image or help people on the receiving end to feel comfortable or good about themselves. The tragedy is that those in need of image revision aren't aware of or are oblivious to their impact on others. Moreover, they may not know how to overhaul, reshape, or polish their style. That’s where this workshop works! In small group or as intensive one-on-one sessions, this program explores interaction issues that are critical to success and helps participants revamp their communication styles. Programs are custom-designed and can include any of the following:

The Communication Process Consciousness in Communication Functional and Dysfunctional Styles Demonstrating Effective Listening to Others The Power Process in Interaction Control Maneuvers that Don't Work Providing Productive Feedback and Criticism Assertive Instead of Passive or Aggressive Defensive and Non-defensive Communication Effective Conflict Management Facilitating Meetings Leadership Styles Interpersonal Communication Skills Personality Profile Communication Connections Getting Along Well with Others Helping Others to Feel Comfortable What Attracts/Repels Others What Upsets People about Other’s Interaction Strategies/Tactics Practice for Success Breaking through Barriers that Hold People Back Presenting a Polished Business Image Effective Vocal and Body Language Cues Looking and Sounding Attractive Speaking Styles Enunciation and Grammar Presentation Skills Being Clear and Getting to the Point Building Personal/Professional Credibility Organizing Information Logical and Illogical Reasoning Strategies Organizational Image—Presentation Style Defining a Professional Wardrobe Powerful versus Powerless Communication Dining Skills— Protocol of Formal Dinners and Business Lunches Personal Risk-taking, Growth, and Gain Learning Contracts and Action Plans Evaluating Progress

Participants receive a customized training manual, tips sheets and a list of recommended reading material. Also, they can be video-taped, analyzed and participate in self-analysis during the session. Additional follow-up sessions can be scheduled. All programs are designed to meet participant and organizational needs and objectives.

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